![We challenged my mum’s care home about visiting](https://images.squarespace-cdn.com/content/v1/6419e3a87662ef5ed1f8ff63/1e72c4af-f8bb-4702-9f45-c9bf9804a28c/Care_Rights__MG_3434.jpg)
We challenged my mum’s care home about visiting
When mum was rushed into hospital unexpectedly,we were told she would be better off in a home as she needed 24 hour care.
![Successful access to care home records](https://images.squarespace-cdn.com/content/v1/6419e3a87662ef5ed1f8ff63/1711631731990-19N7HGLVQDWJ8ASB5DDA/image-asset.jpeg)
Successful access to care home records
A care home was refusing to provide a deceased mother’s care notes.
![We knew our rights and successfully challenged a visiting ban](https://images.squarespace-cdn.com/content/v1/6419e3a87662ef5ed1f8ff63/1711631977625-2OXX66PLZTSEPXARPRPW/image-asset.jpeg)
We knew our rights and successfully challenged a visiting ban
Julie and the other residents were confined to their rooms during a Covid-19 outbreak. Her daughter, Lorraine, was very concerned.
![Married couple reunited after being placed in different care homes](https://images.squarespace-cdn.com/content/v1/6419e3a87662ef5ed1f8ff63/1711632119948-SU7EI5D7UY8ZGDKSE5HL/image-asset.jpeg)
Married couple reunited after being placed in different care homes
While a dad had been living happily in a care home for some time, his wife was moved into a different care home after she became ill.
![My husband was moved to an unsuitable (and more expensive) care home](https://images.squarespace-cdn.com/content/v1/6419e3a87662ef5ed1f8ff63/1713184292153-69HF1F4IUANITYJU263P/Older%2Bman%2Blooking%2Bout%2Bof%2Bwindow.jpg)
My husband was moved to an unsuitable (and more expensive) care home
Mrs Baker’s husband felt lost in a big and impersonal new care home, and she could not afford the top-up fees.